Summary
As an FBI IT Professional, your job is to ensure the workforce has access to the the systems and datastores through developed applications, safeguard our law enforcement systems, and maintain an appropriate security posture for all of our IT systems and service. This means applying your knowledge of computer technology, cyber security, encryption, and more to protect information across the FBI, as well as our domestic and international law enforcement partners.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Federal employees - Competitive service
Current or former competitive service federal employees.
Federal employees - Excepted service
Current excepted service federal employees.
Individuals with disabilities
Internal to an agency
Current federal employees of this agency.
Military spouses
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Veterans
Clarification from the agency
All U.S. Citizens.
Duties
GS-07:
Apply troubleshooting methods to assist in maintaining IT Systems
Communicate and implement new software changes
Analyze work processes to determine system requirements and perform maintenance in assigned areas that are of limited of scope and difficulty
GS-09 and GS-11:
Conduct preliminary analysis of current systems to determine the feasibility of new enhancements or automation projects
Develop working relationships with personnel in various functional areas throughout the organization to effectively carry-out and coordinate necessary projects
Provide technical advice to multiple levels of customers
Utilize programming languages to build application software and provide post implementation support including troubleshooting and error resolution with program execution
GS-12:
Assist end-users in a variety of subject matter fields deciding which processes to automate, how to select equipment and software, and how to best use available technology
Lead projects focused on the design, development, and implementation of new system functionality
Perform a variety of complex program analysis functions to advise managers and operational personnel on difficult and/or intricate issues
Requirements
Conditions of Employment
Must be a U.S. citizen.
Must be able to obtain a Top Secret clearance.
Some travel may be required.
Sensitive Compartmented Information (SCI) clearance may be required. If so, certain disclosure forms will be required.
Qualifications
For you to qualify based on Specialized Experience (SE) alone, you must possess the SE below for the various GS levels. Please ensure all SE can be identified in your resume.
GS-07: Applicant must possess at least one (1) year of SE equivalent to the GS-05 grade level. SE is defined as follows:
Communicated technical information to provide assistance to customers.
Gathered and analyzed system related facts for potential IT enhancements.
Utilized a variety of techniques in order to update or maintain existing IT systems or databases.
GS-09: Applicant must possess at least one (1) year of SE equivalent to the GS-07 grade level. SE is defined as follows:
Communicated technical information to provide assistance to customers.
Maintained existing IT systems utilizing automation software tools.
Utilized database or system administration methods and procedures to monitor and troubleshoot technical issues.
Utilized programming languages and procedures to test and update programs according to detailed requirements.
GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-09 level. SE is defined as follows:
Applied IT principles, methods, and programming languages focused on the development, testing, and implementation of new software.
Communicated technical and procedural information orally or in writing to provide guidance to customers and management.
Installed, configured, and maintained operating systems and/or databases to include troubleshooting issues or deploying updates and enhancements.
Utilized Continuous Integration/Continuous Deployment pipelines to update and implement system infrastructure.
GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 level. SE is defined as follows:
Applied IT principles, methods, and programming languages focused on the design, development, testing, and implementation of software.
Created Continuous Integration/Continuous Deployment pipelines to build, integrate, and maintain software projects.
Documented technical and procedural information in writing to provide IT system guidance and recommendations to various levels of personnel.
Installed, configured, and maintained operating systems or databases to include troubleshooting issues, making updates, and utilizing backup recovery techniques to secure data.
Education
All degrees must be from an accredited college or university. Education may be substituted for SE as follows:
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS-12: Education cannot be substituted for SE at this level.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
Additional information
In order to recruit and retain highly qualified candidates, selectees may be eligible for relocation or recruitment incentives. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a relocation or recruitment incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):
Percent of time worked in the particular position (cannot conflict with main duties).
The month/year work began.
Frequency worked (i.e., daily, monthly, etc.)
Specific duties performed
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
All applicants will be rated on the following Competencies:
Collaboration
Customer Service
Information Management
Technology Awareness
Required Documents
Your resume, specifically noting relevant work experience and associated start and end dates.
A complete assessment questionnaire.
Other supporting documents (if applicable):
College transcripts, if qualifying based on education or if there is a positive education requirement.
Notification of Personnel Action, SF-50; not applicable to current FBI employees.
Memorandum for Record (MFR), Please see Additional Information.
Most recent Performance Appraisal; not applicable to current FBI employees.
Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
How to Apply
To apply for the IT Specialist position, please click here.
Agency contact information
Amanda Darst
Email
ALDarst@fbi.gov
Address
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.